{"id":3022,"date":"2026-09-21T15:36:42","date_gmt":"2026-09-21T12:36:42","guid":{"rendered":"https:\/\/trueself.com.ua\/?page_id=3022"},"modified":"2026-09-21T15:36:42","modified_gmt":"2026-09-21T12:36:42","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/trueself.com.ua\/en\/refund_returns\/","title":{"rendered":"Return policy"},"content":{"rendered":"
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Information<\/p>\n\n\n

Return policy<\/h1>\n\n<\/div>\n\n\n
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We strive to make sure our customers are completely happy with their purchases from our handmade ceramics shop. If for any reason you\u2019re not satisfied with your order, we offer a simple and transparent return policy.<\/p>\n\n\n

Return conditions<\/h3>\n\n\n
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  1. Return period<\/strong>
    You can return an item within 14 calendar days of receiving your order.<\/li>\n\n\n
  2. Item condition<\/strong>
    The item must be returned in its original condition, with no signs of use, damage or wear. All original packaging, labels and accessories must be kept.<\/li>\n\n\n
  3. Non-returnable items<\/strong>\n