Privacy policy

This Privacy Policy sets out the rules for collecting, processing and using personal data (personal information) provided by Users when using the Website https://trueself.com.ua/ (hereinafter, the “Website”).

By browsing the Website or otherwise using it, the User accepts and agrees to the practices described in this Privacy Policy.

What personal data is collected:
1.1. While using the Website, the User may decide to provide certain information to the Website Administration by filling in online forms, registering on the Website, placing orders, contacting the Administration, etc. The types of personal data the User may provide include, without limitation, contact information (address, email, phone and fax numbers, etc.), user name and personal preferences, interests and use of various products and services, and the content of communications with the Website Administration. The User is not required to provide the personal data listed above in order to access the Website; however, in that case some features may be unavailable to them.

1.2. As soon as the User visits the Website, the Website Administration may automatically receive certain information that may be used to identify them, such as the domain name, the computer’s IP address, the type of browser, operating system and platform used, technical information, and information about geographic location during the visit to the Website (length of stay, popular products, page visit times, navigation paths, as well as information about the time, frequency and manner of using the service, etc.). The Website Administration may use such information separately or in aggregate for the technical management of the Website, analytics tracking, research and development.

Processing of personal data:
2.1. The Website Administration protects Users’ personal data by granting access to it only to persons who need such access for the proper conduct of the relationship between the Administration and Users, or to persons who for other reasons must perform the actions described in this section.

2.2. The Website Administration may process information provided in the User’s profile on the Website. Profile data may include name, address, phone number, email address, profile photo, gender, date of birth, marital status, interests and hobbies, and education and employment details. Profile data may be processed to enable the User to use and monitor the Website, purchase goods and receive services, create and manage a personal User profile, work with the Website, ensure the security of the Website and services, back up data in databases, and communicate with Users.

2.3. The Website Administration may process information that the User publishes on the Website. Publication data may be processed to resolve issues related to the publication or to manage the Website and services.

2.4. The Website Administration may process information from the User’s inquiries about goods/services. Inquiry data may be processed for the purpose of offering, marketing and selling relevant goods/services and handling individual User requests.

2.5. The Website Administration may process information provided by the User in order to subscribe them to email newsletters and/or information letters. Notification data may be processed to send the User relevant notifications and/or newsletters, information about goods and services, and promotional materials. After the User subscribes to a newsletter on the Website, the Website Administration sends a confirmation message to the email address provided. If the User does not confirm the subscription, it will be deleted automatically. The User may withdraw their consent to receive newsletters at any time.

Disclosure of personal data:
3.1. The Website Administration does not disclose or transfer Users’ personal data to third parties without the consent of the data subject.

3.2. Users’ personal data may be disclosed and transferred in cases provided for by the current legislation of Ukraine.

Storage and deletion of personal data:
4.1. Personal data processed by the Website Administration for any purpose must not be kept longer than necessary for that purpose.

4.2. The User’s personal data is stored for a minimum period of 1 business day after the User accepts this Privacy Policy, and for a maximum period of 3 business days after notice of unsubscribing or a request to delete the data.

4.3. Notwithstanding the other provisions of this Section, the Website Administration may retain the User’s personal data if such retention is necessary to comply with a legal obligation governing the operation of the Website or to protect the vital interests of the User.

Cookies:
5.1. Cookies are files containing an identifier (a string of letters and numbers) sent by a web server to a web browser and stored in the browser. The identifier is sent back to the server each time the browser requests a page from the server.

5.2. The Website Administration uses cookies for the following purposes: authentication — using cookies to identify the User when they visit and navigate the Website; status — using cookies to determine whether the User is logged in to the Website with their account; personalization — using cookies to store information about the User’s requests and to tailor the Website to their needs; security — using cookies as part of protecting the User’s account, including preventing unauthorized use of login credentials and protecting the Website and services as a whole; advertising — using cookies to show ads that may be of interest to the User; analytics — using cookies to analyze the performance of the Website and its goods/services.

Changes and amendments:
6.1. The Website Administration may change and amend this Privacy Policy by publishing a new version on the Website.

6.2. Such changes and amendments take effect from the moment the new version of the Privacy Policy is published on the Website.

6.3. By continuing to use the Website, the User confirms their agreement with the terms of the Privacy Policy as changed and amended.